Hear from real customers
We genuinely listen, so know what our customers want. A straightforward way to get a loan, supported by great service. But don’t just take our word for it…
Real-time reviews
We've achieved a customer satisfaction rating of 4.9 out of 5 from thousands of reviews.
Customer success stories
Hear the personal stories behind our personal loans. Some of our customers share how they've reached their goals.
Customer case studies
There’s often a touching story behind the loans we provide. People buy their dream car, travel the world, celebrate special occasions, transform their home and so much more. Get to know some of our customers and how we helped them reach their goals.
Our industry awards
We've won the official Feefo Platinum Trusted Service Provider Award for the 7th time in 2026.
For the 12th consecutive year, we've been named UK's Best Personal Loans Provider by YourMoney.com. This coveted award is judged by real consumers, based on product structure, competitiveness in price and quality of our service. So to be crowned the winner for over a decade is testament to the first-rate experience we provide.
We're also extremely proud to have been named Best Personal Loans Lender at the recent Personal Finance Awards, and highly commended by Moneyfacts while in the running for Personal Loan Provider of the Year 2026.
We’re extremely proud to have been recognised as a leader in our field by so many independent organisations.

Real-time reviews
Hear from customers just like you to find out what it’s really like to choose Novuna. View them all on the Novuna Personal Finance Feefo page or the Novuna Personal Finance Trustpilot page.
For now, here’s just a small selection of the latest comments from our customers…
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